# Privacy Policy — MUZEA
Effective date: 2025-11-28
MUZEA built the MUZEA app as a commercial application. This Service is provided by MUZEA and is offered "as is".
This page informs visitors about our policies regarding the collection, use, and disclosure of Personal Information when anyone decides to use our Service.
By choosing to use the Service, you agree to the collection and use of information in accordance with this Privacy Policy. The Personal Information we collect is used to provide and improve the Service. We will not use or share your information except as described in this Privacy Policy.
Terms used in this Privacy Policy have the same meanings as in our Terms of Use, unless otherwise defined in this Privacy Policy.
1. Information We Collect and How We Use It
To provide a better experience while using our Service, we may require you to provide certain personally identifiable information. The categories of information that may be collected include, but are not limited to:
- Contact information: Name, email address. - Financial information: Payment information used for transactions. - Location information: Exact location and approximate location for location‑based features. - User content: Photos, videos, and other content you upload. - Usage and advertising data: Information about how you use the app and data used for advertising and analytics.
Some information may be retained only on your device and not collected by MUZEA. Other information may be collected, processed, and stored by us or our third‑party service providers to enable the Service.
Primary purposes for processing: - Provide, operate, and maintain the Service; - Personalize your experience and the App functionality; - Process transactions and manage accounts; - Provide analytics and advertising (including by third parties); - Monitor and fix errors and crashes.
2. Log Data
When you use the Service, in the event of an error, we may collect data and information (through third‑party products) on your device called Log Data. This Log Data may include your device IP address, device name, operating system version, app configuration when using the Service, timestamps, and other diagnostic data.
3. Cookies and Similar Technologies
Cookies are small files placed on your device that may include an anonymous unique identifier. This Service does not use cookies explicitly, but third‑party code and libraries used by the app may use cookies to collect information and improve their services. You may be able to control or refuse cookies via your device or browser settings. Refusing cookies may prevent you from using certain parts of the Service.
4. Third‑Party Service Providers
We use third‑party companies and individuals for several reasons, including: - Facilitating and operating the Service; - Providing the Service on our behalf; - Performing Service‑related tasks; - Assisting us in analyzing how our Service is used.
These third parties may have access to your Personal Information to perform the tasks assigned to them on our behalf. They are obligated not to disclose or use the information for any other purpose.
Examples of third‑party services used by the app: - Google Play Services - AdMob - Google Analytics for Firebase - Firebase Crashlytics
This list may change; we will update this policy if we integrate additional third‑party services. We recommend reviewing the privacy policies of any third‑party providers used by the app.
5. Data Collected by Third‑Party Services
Third‑party services we integrate may collect data to provide their functionality. This can include identifiers, device information, diagnostic data, usage metrics, advertising identifiers, and location data. The exact data collected depends on the provider and their configuration. Please review each provider’s privacy policy for details.
6. Data Retention and Deletion
We retain data collected by third‑party services for as long as necessary to fulfill the purposes described in this Privacy Policy and as required by the third‑party providers’ policies.
You have the right to request deletion of data associated with your use of our app. To request deletion, contact us at info@muzea.io. Upon receiving a valid request, we will make reasonable efforts to: - Delete your personal data from our systems; and - Instruct third‑party service providers to delete your data where applicable.
Please note: - Some data may be required to be retained for legal, regulatory, or auditing purposes. - Deletion requests may take time to be reflected across all systems and backups. - Residual copies of deleted data may remain in backups or logs but will not be used for active processing.
7. Security
We value your trust and use commercially reasonable measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. Measures include encryption in transit and at rest where appropriate and restricted access controls.
However, no method of transmission or electronic storage is completely secure. We cannot guarantee absolute security of your data.
8. Links to Other Sites
The Service may contain links to external websites and services that are not operated by MUZEA. If you click on a third‑party link, you will be directed to that third party’s site. We strongly recommend reviewing the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third‑party sites or services.
9. Children’s Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we learn that a child under 13 has provided us with personal information, we will take steps to delete such information. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us so we can take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. You are advised to review this page periodically for any changes. We will notify you of material changes by posting the new Privacy Policy in the app or by other communication channels where appropriate.
11. Contact Us
If you have any questions, requests, or suggestions about this Privacy Policy or wish to request deletion of your data, contact us at:
Email: info@muzea.io
12. Miscellaneous
- Governing law and dispute resolution: This Privacy Policy is governed by the applicable laws determined by MUZEA or as required by law in the relevant jurisdiction. - Severability: If any part of this Privacy Policy is found to be unenforceable, the remainder will remain in effect.
Thank you for using MUZEA.